How do I see and understand usage stats?

This article explains how to view and interpret usage statistics on the youRhere CMS

Does your experience look different than the examples? Support for the previous version of our CMS will be ending soon. Contact your Account Manager or our Customer Success team to learn more about upgrading your account.

The youRhere CMS allows you to view at-a-glance how your users are interacting with the software you have on site. You can even download that data for further insight and use.

After logging in to your account, you can navigate to the Stats either by scrolling down on your account Dashboard and clicking to View More, or by clicking Stats in the side navigation as below. The Dashboard view itself shows basic information about how many interactions the hubs experience daily, with information from as recent as the day prior.

From here, we can either download the usage stats for the whole year, or view stats by month. The download will be a zipped file including raw data in spreadsheets for each month in the year.

Each view by month will firstly include daily clicks, and the option to download a spreadsheet or print the data in the top-right corner.

Scrolling further down shows more specific information about what users are seeking when interacting with the software. This data includes which tenants or listings are most frequently searched (Listings), and what other information is most often sought out by users (Quickfind). The "% Change" field refers to the change in frequency of searching for that particular information month-to-month.

If your software enables navigation by Categories, you will also see that data further down on the Stats page.

If you have multiple Information Hubs tied to your account, you will also see usage data compared between the units further down on the Stats page.

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