This article details the file type and size specifications for screensaver media on the youRhere CMS
Does your experience look different than the examples? Support for the previous version of our CMS will be ending soon. Contact your Account Manager or our Customer Success team to learn more about upgrading your account.
Images
Preferred file formats: GIF, SVG, JPG or PNG
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The screensaver artwork should be at least 72 dpi
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The screensaver image must look clean (not pixelated or bit-mapped) when viewed on screen at 100%
- Maximum image size is 3840px by 3840px
Other Considerations:
- When designing screensavers, please remember to add the default “Touch Screen To Begin” overlay bar or create an overlay with this message with your specific branding
- Maximum file size is 500mb. Please contact Support for assistance with larger file sizes
- If you don't know the dimensions of your unit, please contact Support for assistance
Audio
Preferred file formats: AAC, MPG, WAV, MP3, or M4A
Video
Preferred file formats: MP4, webm, web
- Video cannot be resized in the new slide dialog box, please ensure that the video is optimized to fit the unit size, otherwise clipping or improper fit may occur